bijli Terms and Conditions

These terms and conditions apply to the use of the bijli platform and all its services. All services provided through the bijliapp.cam website and mobile application are covered by this document. bijli's Android and iOS apps are available through official channels.

These terms are written in English and apply to Bangladeshi users. In case of any language ambiguity, bijli's version will be considered final. For more details about the terms of service, relevant questions and answers are available on our FAQ page.

bijli may update these terms from time to time. Continued use of the platform after any changes will be taken as your agreement to the new terms.

2.1 Age and Eligibility

To open an account on bijli and participate in any gaming or betting activity, you must be 21 years of age or older. Concealing your age or providing false information is a clear violation of these terms. bijli may request documents to verify your age at any time.

Anyone who is legally considered ineligible to use bijli's services may not register.

2.2 Registration Process

During registration, you must provide the following information accurately:

• Full name (as per national identity card)
• Active mobile number
• Valid email address (if applicable)
• Date of birth

Each person may open only one account. If multiple accounts are found under the same person's name, all accounts may be permanently closed and the deposited funds may be forfeited.

2.3 Account Verification (KYC)

bijli may carry out a Know Your Customer (KYC) identity verification process for any account when required. This process may involve a request to submit a copy of a national identity card or passport, as well as proof of address. bijli reserves the right to temporarily suspend the withdrawal process until verification is complete.

3.1 Login Credentials Security

It is your responsibility to keep your username and password completely confidential. bijli will never ask for your password over the phone or by email. bijli is not responsible for any consequences of sharing your OTP or login details with others.

If you suspect unauthorised access to your account, contact bijli's support team immediately. bijli provides support in Bengali and English via live chat and email, 24 hours a day, 7 days a week.

3.2 Updating Account Information

If any personal information changes (mobile number, email), update it in your account and contact bijli support for assistance. bijli will not be responsible for any transaction issues arising from false or outdated information.

3.3 One Device, One Account

Multiple accounts cannot be operated from a single device. If multiple people use the same device in a household, each person must verify their identity separately.

4.1 Accepted Payment Methods

The following methods are accepted for deposits and withdrawals on bijli:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Bank transfer: BRAC Bank, Dutch-Bangla Bank, Islami Bank and other major commercial banks

4.2 Minimum Amounts

The minimum deposit for each method is ৳300. The minimum withdrawal amount is ৳800. Transactions below these amounts will not be processed.

4.3 Withdrawal Process

Withdrawal requests are generally completed within 15 minutes to 2 hours. However, if an identity verification process is ongoing or unusual activity is detected, bijli reserves the right to verify the request before processing.

Withdrawals can only be made through the same method used for the deposit, unless the support team provides different instructions. bijli does not accept or send any transactions via cryptocurrency.

4.4 Transaction Responsibility

bijli is not responsible for any deposit or withdrawal request made with an incorrect account number or details. Contact bijli support for any transaction issues.

5.1 Welcome Bonus

bijli offers new members a 150% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: if you deposit ৳1,000, you will receive a ৳1,500 bonus, giving a total balance of ৳2,500, and you must wager ৳15,000 (1,500 × 10) before withdrawing.

Bonus funds are not direct cash — winnings from the bonus can only be withdrawn after the specified wagering requirement has been met.

5.2 Other Promotional Offers

bijli provides the following regular promotional offers. Each offer has its own terms:

• bijli Weekly Reload Festival: 30% bonus, up to ৳3,000, wagering 15x, minimum deposit ৳300.
• bijli Spin Flash: 50% bonus, up to ৳2,000, wagering 20x, applicable to slot games only.
• bijli Cricket Blast: 40% bonus, up to ৳2,500, wagering 18x, applicable when depositing before betting on cricket events.
• bijli Birthday Treat: Up to ৳1,000 reward, wagering 10x — once per year, account verification required.
• bijli Refer a Friend Reward: Up to ৳1,500 reward, wagering 12x — once after a friend's successful registration and deposit.

5.3 General Bonus Terms

• More than one bonus cannot be active at the same time.
• Bonus balance cannot be transferred to another account.
• bijli reserves the right to change, suspend or cancel promotional offers.
• bijli may forfeit any bonus if it determines the bonus has been misused.

6.1 Bet Validity

All bets placed on bijli are settled according to the defined rules. If an incorrect value is displayed due to a technical issue, bijli reserves the right to void or correct that bet. Bets placed at clearly incorrect odds will not be considered valid.

6.2 Game Outcomes

All game results are determined by a certified Random Number Generator (RNG). Live casino games are operated via live streaming. Any objection to a result must be raised with support within 48 hours.

6.3 Multi-Bets and System Bets

In a multi-bet, if all events are not won, the entire bet is lost. System bet settlement will follow bijli's defined rules.

6.4 Game Service Providers

bijli sources content from various game studios, including PG Soft, Pragmatic Play, JILI, Evolution, Spribe and many other providers. For technical issues related to a game, bijli considers the decision of the service provider to be final.

The following activities are strictly prohibited on the bijli platform:

• Creating multiple accounts under the same person's name.
• Operating an account using another person's identity.
• Placing coordinated bets or artificially completing wagering requirements to exploit bonuses.
• Using automated software or bots for gaming or betting.
• Using the platform for money laundering or any illegal purpose.
• Attempting to breach the platform's security systems.
• Behaving disrespectfully towards bijli staff.
• Attempting to gain unauthorised access to another member's account.

If any of these activities are proven, bijli will permanently close the account and forfeit the balance.

bijli makes every effort to keep its services reliable and uninterrupted. However, bijli will not be liable in the following situations:

• A game or bet being interrupted due to internet connection issues.
• Technical faults with third-party payment gateways.
• Losses caused by the user's own device or connection issues.
• Force majeure — service interruption due to natural disaster, war or government directive.
• Losses resulting from the user sharing their login details with others.

bijli is not liable for any indirect or consequential loss under any circumstances.

bijli uses SSL encryption to protect users' personal information. Full details of how your information is collected, stored and used are available in our Privacy Policy.

bijli does not disclose user information to third parties without a legitimate reason. If information must be provided due to a legal requirement or at the request of an investigating authority, an effort will be made to inform the user in advance, though this may not be possible in all cases.

You may request deletion or correction of your data; however, information required for legal and financial records may be retained for a specified period even after account closure.

bijli reserves the right to change these terms and conditions at any time. For significant changes, a notice will be posted on the platform or users will be informed by email or SMS.

Continued use of the platform after any changes means you have agreed to the new terms. If any change is not acceptable, users may close their account through support.

You can check the "Last updated" date at the top of this page to see when the terms were most recently changed.

11.1 Closure at the User's Request

You may contact bijli support at any time to request account closure. Any remaining balance must be withdrawn before the account is closed. As part of its responsible gaming commitment, bijli also offers a self-exclusion option.

11.2 Suspension or Closure by bijli

bijli may suspend or permanently close an account in any of the following circumstances:

• A breach of these terms is proven.
• Failure to cooperate with identity verification.
• Suspicious financial activity is detected on the account.
• Multiple accounts or bonus misuse is proven.

If an account is closed due to a violation of the terms and conditions, bijli reserves the right to withhold any outstanding funds through legal process.

If you have any objection regarding an account, transaction, or game result, first submit a written complaint to bijli's customer service. bijli will make every effort to resolve the matter promptly.

If the issue is not resolved with the support team, the dispute will be referred to a neutral third party for settlement. During this process, the relevant balance or amount may be held.

For any legal dispute, the applicable law and jurisdiction will be determined by bijli and will be stated in the service agreement. For more information about bijli, see our About Us page.